Marketing Analysis 

Quantitative Analysis provides analytical services to make your marketing initiatives more effective.  From structured database analysis of your customers to advanced response models for your direct marketing initiatives, we do custom analyses based on your needs.

Database Analyses
Our database analyses provide a better understanding of the data that drives your business, whether your customers are businesses or consumers, and whether the data is internal or external.  Here are just a few of the questions database analysis can answer:

  • who are my most profitable customers? how do I get more of them?

  • how should I segment my customers?
  • who are my best prospects?
  • what is my ROI on marketing pieces?

Understanding these fundamentals results in improved performance from your marketing initiatives, as well as better strategic planning.

Response Models
In direct marketing, audience/list quality is an important driver of response rates. One of the best ways to optimize your list selections is a statistical response model. While RFM (Recency-Frequency-Monetary) selections often appear effective, the response rates are still not as high as what a good statistical model can achieve. There are many reasons for this: 

  • A statistical model can incorporate more customer information, whereas RFM becomes time consuming once 5-7 fields are used
  • A model can look at hundreds of fields simultaneously to determine what is most important, whereas the segment ranking in RFM makes this difficult
  • A model can identify what the most significant fields are from all the data, whereas the layered criteria of RFM sometimes mask what is driving performance

In addition to more efficient targeting of mailings, models are excellent tools for identifying high potential inactive customers, predicting lifetime value of your customers, acquiring and activating prospects, and understanding the most important audience attributes.